Coaching employees to succeed like Major League Baseball

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Human resources articles

Major League Baseball’s Spring Training & Corporate Training… 

Get your ticket now!

This time of year MLB players and coaches report to spring training. As ubiquitous technology creeps into our lives and workplaces, isn’t it nice to know that something as simple and technology free as Baseball is still there for us to enjoy.

Baseball can also teach us something about how to communicate with our children, employees and team members, to support learning, personal growth and effectively assimilate corporate training and e-learning.

Every spring the most talented baseball players in the world fly to warm locations in the southern States (wouldn’t that be nice for us northerners) to participate in “their boss’ training & development programs”.

After their educational meetings and knowledge transfer exercises they get to practice what they’ve been taught on the field with role-play and behaviour modelling 1 - Ahhh, to role-play a home run.

Once the educational sessions are over they depart the training facility (usually class rooms for you and me) and go to work, like the rest of us after a corporate training session. There is one thing that they have done differently and for a lot longer than the vast majority of businesses and organizations around the world. That is, they bring their instructors with them to coach 2 their daily duties after completion of their training classes.

They do it this way because they inherently know that it is the only way to reinforce and advance lessons learned during the (spring) training sessions. A coach can encourage and reward employees for new practices done well and further employee development in a natural holistic way that caters to the employees' individual and company's (large or small) needs, on a daily basis if necessary.

An added bonus arrives when it comes to performance review time. This is because most of the required information will be available from the recorded coaching conversations.

MLB team owners who certainly value the ROI on their multi-million dollar players have evolved over the years from a few spring training coaches to many full time ones. Spring training, as with corporate training, has also become more focused to improve and hone player’s skill sets, but with out good coaching to assimilate lessons learned in corporate education sessions up to 87 cents on the training dollar is wasted.2 

On the job coaching, when well done, ensures maximum benefit from all training processes and guides your employees to grow beyond classroom training or e-learning.

Coach to help your employees and organization to become the best that they can be.

Baseballs’ humanity and focused simplicity, exemplified by people assisting people to grow – coaching, has had it right for a long time... how about your organization?

Peanuts & crackerjacks anyone?

Wayne

Monarch Service Dimensions

1  Arnold P. Goldstein, Melvín Sorcher, Pergamon Press, 1973 

2  Neil Rackham, The Coaching Controversy, Training and Development Journal, November 1979, Richard E. Kopelman, Executive coaching as a transfer of training tool: effects on productivity in a public agency, Public Personnel Management, Winter 1997 & http://www.margiehartley.com/home/wp-content/uploads/file/Coaching_Controversy.pdf

P.S. Congratulations to my client, HR manager at Chailease Finance Co. Ltd.

Chailease Finance Co., Ltd., Taiwan
2015/16 Organizational Learning & Development: 
Regional Development Model: Where Learning Happens and Grows

Chailease Finance Co., Ltd., Taiwan
2013/14 Organizational Learning & Development: 
Dual Skills High Competency: Understanding Each Other - Working Together

ATD Excellence in Practice multiple award winner

https://www.td.org/About/ATD-Awards/Excellence-in-Practice-Awards/Winners